Privacy Policy – ATV & Horse Tours

Start date: April 16, 2026 Last updated: April 2026

This Privacy Policy describes how ATV & Horse Tours (“we”, “us”, or “our”) collects, uses, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Portuguese data protection laws, including Lei n.º 58/2019.

1. Data Controller

The Data Controller responsible for processing your personal data is:

ATV & Horse Tours (Registered in Portugal) Contact: info@atv-horse-tours.com / +351 963699007 / Qta de Gramundes, 3400-504, Nogueira do Cravo (ohp)

2. Categories of Personal Data

We may collect and process the following categories of personal data:

  • Identification data (name)
  • Contact data (email address, phone number)
  • Booking and service-related information
  • Technical data (IP address, browser type, device information)
  • Usage data (pages visited, interaction with the website)

3. Purposes of Processing

Your personal data is processed for the following purposes:

  • To provide and manage our services (including bookings and customer support)
  • To communicate with you regarding inquiries or services
  • To improve our website and services
  • To comply with legal and regulatory obligations
  • To protect our legitimate business interests

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract (Article 6(1)(b) GDPR)
  • Consent (Article 6(1)(a) GDPR)
  • Legal obligation (Article 6(1)(c) GDPR)
  • Legitimate interests (Article 6(1)(f) GDPR), provided these are not overridden by your rights

5. Data Retention

Personal data will only be retained for as long as necessary to fulfill the purposes for which it was collected, including:

  • Legal obligations under Portuguese law (e.g., tax and accounting requirements)
  • Resolution of disputes
  • Enforcement of agreements

After this period, data will be securely deleted or anonymized.

6. Data Subject Rights

Under the GDPR, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise your rights, please contact us using the details above.

You also have the right to lodge a complaint with the Portuguese supervisory authority: Comissão Nacional de Proteção de Dados (CNPD)

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure proper website functionality
  • Store user preferences
  • Analyze traffic and usage patterns

You can manage or disable cookies through your browser settings.

8. Sharing of Personal Data

We may share your personal data with:

  • Service providers (e.g., hosting, IT support, booking systems)
  • Payment processors (where applicable)
  • Legal or regulatory authorities, when required by law

All third parties are contractually bound to process data in compliance with GDPR.

9. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • European Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access
  • Loss or destruction
  • Alteration or disclosure

However, no system is completely secure.

11. Third-Party Services and External Links

Our website may include third-party services (e.g., maps, social media, review platforms). These services may independently collect data and are governed by their own privacy policies.

We are not responsible for the privacy practices of external websites.

12. Children’s Data

Our services are not directed at individuals under the age of 18.

We do not knowingly collect personal data from minors. If such data is identified, it will be deleted without undue delay.

13. Legal Disclosure

We may disclose personal data where required to:

  • Comply with legal obligations
  • Respond to lawful requests by public authorities
  • Protect our legal rights

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page with the revised date.

15. Contact

For any questions regarding this Privacy Policy or data protection matters, please contact:

ATV & Horse Tours Email:             info@atv-horse-tours.com Phone:            +351 963699007 Address:         Qta de Gramundes,

3400-504, Nogueira do Cravo

(ohp)