ATV & Horse Tours – Terms & Conditions
Start date: April 16, 2026
Last updated: April 2026
These Terms & Conditions (“Terms”) govern the use of services provided by ATV & Horse Tours (“we”, “us”, “our”). By booking or participating in any of our activities, you agree to these Terms and conditions.
1. Services
ATV & Horse Tours provides guided outdoor activities, including but not limited to:
- ATV/quad tours
- Horse riding tours
- Related adventure and tourism services
All activities are subject to availability, weather conditions, and operational safety requirements.
2. Eligibility
Participants must:
- Be at least 18 years old to drive an ATV (unless otherwise specified)
- Hold a valid driving license where required by law
- Be physically and mentally fit to participate
- Follow all instructions given by guides and staff
Minors may participate only with parental/guardian consent.
3. Bookings and Payments
- Bookings are confirmed upon receipt of full or partial payment
- Prices are stated in Euros (€) and may include applicable VAT
- We reserve the right to refuse or cancel bookings at our discretion
4. Cancellations and Refunds
- Cancellations by customers may be subject to fees depending on timing
- No-shows are non-refundable
- In case of cancellation by ATV & Horse Tours (e.g., weather, safety), customers will be offered:
- A rescheduled date, or
- A full or partial refund
5. Safety Rules
Participants must:
- Follow all safety instructions provided by guides
- Wear required safety equipment (helmets, etc.)
- Not operate vehicles under the influence of alcohol or drugs
- A driver must hold a Valid B drivers License
- Respect animals, environment, and other participants
- Failure to comply may result in removal from the activity without refund.
6. Assumption of Risk
By participating in our activities, you acknowledge that:
- ATV riding and horse riding involve inherent risks
- These risks include, but are not limited to:
- Falls, collisions, or accidents
- Injury caused by terrain, vehicles, or animals
- Unpredictable behavior of horses
You voluntarily accept all risks associated with participation.
7. Liability Disclaimer
To the maximum extent permitted under Portuguese law:
- ATV & Horse Tours shall not be liable for:
- Personal injury or death, except where caused by proven gross negligence or willful misconduct
- Loss or damage to personal property
- Indirect or consequential damages
Participants are responsible for their own actions and must act responsibly at all times.
8. Insurance
- Basic insurance may be included where required by Portuguese law
- Customers are strongly advised to obtain personal travel and accident insurance
9. Damage and Responsibility
Participants are liable for:
- Damage caused to vehicles, equipment, or animals due to misuse or negligence
- Costs of repair or replacement
We reserve the right to charge accordingly.
10. Animals (Horse Riding Specific)
- Horses are unpredictable animals; safety cannot be guaranteed
- For the advanced outdoor horse riding tours: A rider should master all gaits, maintain a stable and balanced seat, and ride with soft, gentle hands.
- We reserve the right to assess each rider’s ability before or during the ride. If we determine that a rider does not have the required experience for the booked advanced trail ride, we may adjust the booking accordingly.
- Riders must follow all instructions from guides
- We reserve the right to assign horses based on rider experience
11. Weather and Force Majeure
We are not liable for cancellations or disruptions caused by:
- Weather conditions
- Natural disasters
- Government restrictions
- Other events beyond our control
12. Personal Data
Personal data is processed in accordance with our Privacy Policy and applicable data protection laws (GDPR and Portuguese law).
13. Intellectual Property
All content on our website (text, images, branding) is the property of ATV & Horse Tours and may not be used without permission.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of Portugal.
Any disputes shall be subject to the exclusive jurisdiction of the Portuguese courts.
Consumers may also use alternative dispute resolution (ADR) entities, including:
- Portuguese Consumer Arbitration Centres
- Online Dispute Resolution platform (ODR): https://ec.europa.eu/consumers/odr
15. Changes to Terms
We reserve the right to update these Terms at any time. Updates will be published on this page.
16. Contact
ATV & Horse Tours
Email: info@atv-horse-tours.com
Phone: 00351 963699007
Address: Qta de Gramundes,
3400-504, Nogueira do Cravo
(ohp)